VistaPoint Enterprise is fully compatible with Cisco UCM v6 - 11.x CompatibleCisco Co-Residency Approved!

VistaPoint Attendant Consoles

Performance, Scalability, and Resiliency

Stand-Alone Attendant Console

no server required
VistaPoint "Lite" Console
  • Console installed on operator’s PC—no back end server!
  • $995.00 per user
  • Installs in under 10 minutes
  • Automatically downloads TSP from CallManager
  • Does not require SQL
  • Native 32- or 64-bit support
  • Real-time busy lamp field (BLF) monitors all Cisco phones
  • Phone Book integrated with CUCM and Active Directories
  • Connectors for LDAP, ODBC, or CSV files
  • Integrated with InformaCast
  • Supports Cisco UCM's Native Call Queuing
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VistaPoint Enterprise

“Performance, Scalability, Resiliency"
Server-Based Consoles
  • Two Console types to choose from: Windows-Based and Browser-Based
  • WebConsole runs in Chrome, Firefox, Safari, & IE
  • Citrix and Terminal Services supported
  • Server uses single CiscoTSP connection
  • Integrated with Jabber, Lync, Exchange, Google
  • Phone Book supports Cisco UCM and Active Directory connections
  • Connectors for ODBC, and/or .CSV Integration
  • HA Option Available
  • Fully integrated with InformaCast® paging and notification services
  • Supports Cisco UCM's Native Call Queuing
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Suite of Optional Modules

for VistaPoint Enterprise
Optional Add-On Modules
  • ACD Module w/Reports
  • Finesse Widgets for UCCX/E
  • Call Tracker - Real-Time Data Collection
  • Call Assist - step-by-step procedures for handling calls
  • Personal DeskBar w/Cisco UCM and AD Directories
  • MS Exchange/365 Calendar Integration
  • Google Calendar Integration
  • CRM Integration Tools for MS Dynamics and SalesForce
  • Healthcare Package supports Integration to EPIC, Cerner, Mirth, etc.
  • HIPPA-Compliant SMS Messaging via TigerText
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  • Affordable Solutions

    Multiple deployment options to choose from

  • Complete Compatibility

    CiscoUCM v6.x-11.x Cisco co-resident approved for BE6 and 7K

  • Comprehensive Integration

    Jabber, InformaCast, MS Lync, Exchange/365, SMS Messaging via TigerText, MS Dynamics, SalesForce.

  • Intuitive End-User Experience

    Customized feel for ease-of-use and increased productivity
  • Full Upgrade Credit

    Trade-in your "Lite" Console and receive a credit toward upgrade to a server version
  • Proven best overall value on the market

    Over 10,000 deployments worldwide

Memberships & Affiliations