VistaPoint Enterprise is fully compatible with Cisco UCM v6 - 11.x CompatibleCisco Co-Residency Approved!

VistaPoint Attendant Consoles

Performance, Scalability, and Resiliency

Stand-Alone Attendant Console

no server required
VistaPoint "Lite" Console
  • Console installed on operator’s PC—no back end server!
  • $995.00 per user
  • Installs in under 10 minutes
  • Automatically downloads TSP from CallManager
  • Does not require SQL
  • Native 32- or 64-bit support
  • Real-time busy lamp field (BLF) monitors all Cisco phones
  • Phone Book integrated with CUCM and Active Directories
  • Connectors for LDAP, ODBC, or CSV files
  • Integrated with InformaCast
  • Supports Cisco UCM's Native Call Queuing
Learn More

VistaPoint Enterprise

“Performance, Scalability, Resiliency"
Server-Based Consoles
  • Two Console types to choose from: Windows-Based and Browser-Based
  • WebConsole runs in Chrome, Firefox, Safari, & IE
  • Citrix and Terminal Services supported
  • Server uses single CiscoTSP connection
  • Integrated with Jabber, Lync, Exchange, Google
  • Phone Book supports Cisco UCM and Active Directory connections
  • Connectors for ODBC, and/or .CSV Integration
  • HA Option Available
  • Fully integrated with InformaCast® paging and notification services
  • Supports Cisco UCM's Native Call Queuing
Learn More

Suite of Optional Modules

for VistaPoint Enterprise
Optional Add-On Modules
  • ACD Module w/Reports
  • Finesse Widgets for UCCX/E
  • Call Tracker - Real-Time Data Collection
  • Call Assist - step-by-step procedures for handling calls
  • Personal DeskBar w/Cisco UCM and AD Directories
  • MS Exchange/365 Calendar Integration
  • Google Calendar Integration
  • CRM Integration Tools for MS Dynamics and SalesForce
  • Healthcare Package supports Integration to EPIC, Cerner, Mirth, etc.
  • HIPPA-Compliant SMS Messaging via TigerText
Learn More
  • Affordable Solutions

    Multiple deployment options to choose from

  • Complete Compatibility

    CiscoUCM v6.x-11.x Cisco co-resident approved for BE6 and 7K

  • Comprehensive Integration

    Jabber, InformaCast, MS Lync, Exchange/365, SMS Messaging via TigerText, MS Dynamics, SalesForce.

  • Intuitive End-User Experience

    Customized feel for ease-of-use and increased productivity
  • Full Upgrade Credit

    Trade-in your "Lite" Console and receive a credit toward upgrade to a server version
  • Proven best overall value on the market

    Over 10,000 deployments worldwide
by Anonymous on VistaPoint Enterprise

"VP Desktop companion has become an essential tool to our agency. User friendly, stable and has all the features that our users need to for either personal use or for managing a large number of inbound calls. Additionally, support has been excellent. Not only is the support team top of the line for this kind of product (having worked with TAC on Attendant console), but in general iQ NetSolution has support that ranks #1 or #2 on my list of providers. Fast, competent and complete. If the product features meet your needs, I would not hesitate to move forward with iQ as a provider."

by on VistaPoint Enterprise

"I don't know anyone who knows their product better than Brian Buttner of IQ NetSolutions! He is the ultimate support representative."

by on VistaPoint Enterprise

The product is very user friendly and never had any issues for the past 3 years.  When I needed help installing or upgrading the product the support staff answered promptly and they were experts on their product.  It is rare these days to find a solid product followed by great support.

by on VistaPoint Enterprise

"We've been using VistaPoint since UCM 6 (currently on version 10); their support, features and customer service is second to none. It's truly refreshing to find a company that is still focused on delivering a product that meets its customers expectations and following it up with outstanding customer service and support. Kevin S. Information Systems Director"

by on VistaPoint Enterprise

We were forced to upgrade our current version of Vista Point as we upgraded our Cisco Call Manager. My main concern was for our receptionists to be able to monitor calls from both clusters as we cut over each site.  After speaking with tech support (Zach C.) he assured me it could seamlessly be done.  He recommended we first upgrade our current VP servers.  Once that was complete, he installed all components needed, and without any issues.  Works perfect. The product alone is worth the price, but actually working  with a tech support member that knows the software inside and out, just adds more value to their software.  Zach, again THANKS!!

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Memberships & Affiliations