Need a replacement Console for your Cisco AC?

  Contact sales@iqnsi.com for pricing and demo!

• Fully integrated with Active Directory/LDAP

• Compatible with CallManager 6.1 thru 8.6(1)

• Scalability: 600 Attendant Consoles per VistaPoint Server

• Concurrent licensing - deploy it where needed

• Windows 2008 R2 64-bit (Dedicated Server or VM)

• Consoles can be run on Windows 2008 Terminal Server

• Operators can use phone, mouse, and/or keyboard to answer and process calls. Even if the application is off-line the phones will still ring and process calls.

• Flexible call routing options using Hunt Groups and Call Queues

• Great for hosted applications (ISPs)

• Optional Resilency Package Available

• Enterprise-Wide Busy Lamp Field (BLF)

 

Attendant Consoles for Cisco UCM - We offer two PC-based attendant consoles for you to choose from. Created from the same code base to provide a similar in look and feel so that employees can freely move between using the two consoles as needed.

 Click here to review our two Attendant Consoles

The Console Companion offers features not found in any other console on the market today. And is perfect for switchboard operators, supervisors, and executive assistants.

The Console Companion has been deployed onto thousands of desktops around the world and has become the standard for PC-based Attendant Consoles since it was first released in 1996. The built-in presence and call control engine delivers real-time state changes for all monitored devices. Console users are instantly updated on the current status of every Cisco phone and can make use of their keyboard, mouse, or phone to answer and process calls. The Console was designed for switchboard operators, receptionists, executive secretaries, supervisors, and IT personnel needing access to the real-time view of all activity throughout an organization.

Getting Started:

You will need to purchase the basic bundle at $1,995.00 this includes:

¾     1-VistaPoint Presence and Control Engine

¾    1-Cisco SIM

¾    1-Console Companion Seat License (purchase additional licenses at $695.00 each)

¾    1-Desktop Companion Seat License (purchase additional licenses at $249.00 each)

You then purchase additional seat licenses as needed (up to 600 per VistaPoint Server):

The Console Companion seat license retails for $695.00 (requires basic bundle) and each user can customize the layout to suite their specific needs.

The Desktop Companion is perfect for individuals that have been using the Cisco AC. And these applications are priced accordingly!

The Desktop Companion is a lighter version of the Console Companion and is the perfect replacement for the Cisco AC. Priced at $249.00 per seat license, the Desktop Companion is the application of choice for back-up operators, contact centers, and large-scale deployments. Download the datasheet to find out more about this application.

Outlook Companion - The Outlook Companion turns Outlook into a powerful collaboration tool supporting click-to-call from contacts. We took the code from our Desktop Companion and embedded it inside Outlook to provide users with a company-wide BLF, conference tool, drag & drop call processing and much more. At $50.00 per licenses this add-in is perfect for organizations wishing to embed presence and call control into their existing Outlook deployments to improve employee productivity.

Corporate Directory with Deskbar - a browser-based LDAP compliant directory service that works in conjunction with Microsoft's Active Directory and delivers presence information along with point and click call control to the desktop, allowing users to make informed choices about how, when, and where to locate and communicate with co-workers.