Solutions for Mitel 3300 ICP - iQ's VistaPoint Enterprise suite of software applications preserves your company's Mitel 3300 investment by augmenting the overall value of your VoIP deployment. Our desktop applications have been proven to enhance customer interaction and increase employee productivity and communications. Applications that make use of presence and call control help to future-proof your deployment while easing the transition into new technologies. Our desktop applications for the Mitel 3300 include:

PC-Based Attendant Console - designed for switchboard operators, receptionists, executive secretaries, and supervisors providing a real-time view of all activity throughout an organization.

Desktop Companion - standalone desktop application designed for professionals needing a fast, visual, and intuitive user interface that not only provides telephony call control but also supports user phone presence (BLF) information about all other users on their network.

Outlook Companion - application plug-in for the professional who uses Microsoft Outlook as a key tool for conducting day-to-day business.

Corporate Directory with Deskbar - a browser-based LDAP compliant directory service that works in conjunction with Microsoft's Active Directory and delivers presence information along with point and click call control to the desktop, allowing users to make informed choices about how, when, and where to locate and communicate with co-workers.

TAPI Gateway - iQ's VistaTSP replaces Mitel MiTSP. If you are running TAPI applications and will be upgrading your Mitel 3300, you will need to contact our sales team for a price quote. The TAPI compliant TSP supports click-to-call and includes a DDE utility to support screen pop for applications such as TimeMatters. Download Datasheet

SAPphone - Mitel cusotmers that are using SAPphone in their contact centers can make use of our TAPI/SAPphone connector to support agent log in/out of Mitel ACD groups. Download Datasheet

CRM Interface - Supports integration between VoIP platform and Salesforce.com, Microsoft Dynamics,  and other CRM applications. Download Datasheet