Hardware Requirements: click here

To obtain an upgrade for exiting VistaPoint customer contact support: support@iqnsi.com

Knowledge Base - Click to search our knowledge base for possible solutions to common issues. Note: The knowledge base is organized under various topics based on logical hierarchy.

Open a Service Ticket:

For live technical assistance during normal business hours contact iQ NetSolutions' Support at:

Office: 1-209-245-5500 x1401

e-mail: support@iqnsi.com

We typically respond to your e-mail request within 30 minutes during normal business hours and 4-6 hours on weekends and company holidays.

Support Department Office Hours:

Monday thru Friday 7:00 AM - 6:00 PM Pacific Standard Time excluding company holidays.

Available by appoinment on Saturdays and Sundays. Additionaly, we do check our e-mail and voicemail messages and will follow up with you as quickly as possible.

Note to EMEA Customers

Emergency assistance during iQ's non-business hours can be obtained through our affiliate office located in Kaunas, Lithuania.

Office: +370 37 352705
Fax:+370 37 352718

e-mail: customer_issues@iqnsi.com